SERVICENOW
TECHNICAL CONSULTANT
JOB SECTOR
INFORMATION
TECHNOLOGY
LOCATION
MUMBAI
JOB TYPE
PERMANENT
FULL TIME
Who we are
ONO Recruitment is your global partner in CleanTech recruitment. We specialize in connecting top talent with leading CleanTech companies across the UK, Europe, Middle East, and America. Our mission is to match the right candidates with the right opportunities, driving innovation and sustainability forward.
About this opportunity
We are partnering with a Global Outsourcing organization with global office locations around the world. Our client specializes in workflow and technical solutions for document, financial and payment processing. We have been tasked by our client to recruit an experienced ServiceNOW Technical Consultant based in Mumbai.
What you will do
• Reporting to the Technical Architect, ServiceNow Platform.
• Responsible for working with other consultants on assigned projects, from build, test, documentation, and providing technical assistance to other team members for ServiceNow Platform.
• Working knowledge of ITSM, ITOM, CSM, HR ITBM Service Portal Mobile Integration Hub on ServiceNow.
• Configure and develop solutions on the ServiceNow Platform (i.e. Workflows, Flow designer, Business Rules, Script Includes, etc.)
• Must be able to work on multiple projects at the same time.
• Provide Level 3 production support.
• Provide support with technical solutions within domain space (i.e. ITAM, ITSM, CSM, ITOM). Maintain up to date technical documentation.
What you will bring
• Computer Science Diploma or Degree.
• ITIL v4 Foundation certification.
• ServiceNow Certified System Administrator CSA.
• 4 – 7 years of ServiceNow Experience within modules/applications (and ServiceNow in general). For example, ITSM, ITOM, ITBM, etc. 4 - 7 years’ experience and hands on development in general module configuration on the ServiceNow Platform.
• Must be able to work on multiple projects at the same time.
• Good time management skills.
• Provide guidance to junior members in the team.
• Work without supervision on project work.
• Candidate should be ready to travel and work at client sites.